Legal Documents

Pg999 Terms and Conditions

Please read these Terms & Conditions carefully before using the pg999 platform. This document governs the relationship between you and pg999.

Last Updated: January 1, 2026

Important Notice: By creating or using an account on pg999, you are considered to have read and agreed to these Terms & Conditions in full.

1. General Terms & Conditions

These Terms & Conditions form a legally binding agreement between pg999 (operating at https://pg999.id) and all its users. By accessing, browsing, or using the pg999 platform, you agree to every clause of these Terms & Conditions.

Pg999 reserves the right to amend these Terms & Conditions at any time. Notice of changes will be posted on the platform, and your continued use of the platform after any amendment constitutes acceptance of the updated terms.

1.1 Applicability

  • These terms apply to all pg999 services, games, bonuses, and promotions.
  • Specific promotions or games may have additional terms and conditions that apply.
  • These Terms & Conditions are available in both Bengali and English; in the event of a conflict, the English version shall prevail.

pg999 is strictly for users aged 18 and above. If you are under 18, please do not use this platform.

2. Account Registration & Eligibility

To create an account on pg999, you must meet the following requirements and provide accurate information.

2.1 Registration Eligibility

  • Applicants must be at least 18 years of age.
  • Each person may register only one account.
  • All information provided at the time of registration must be truthful and accurate.
  • Residents of countries where online gaming is prohibited are not eligible to register.

2.2 Account Security

  • Keeping your password confidential is your responsibility.
  • Sharing or transferring your account to another person is strictly prohibited.
  • If you notice any suspicious activity, report it to pg999 support immediately.
  • Pg999 may request identity verification documents at any time to validate your account.

Opening multiple accounts from the same device, IP address, or payment method will be treated as duplicate accounts, and all associated accounts may be closed.

3. Deposits & Withdrawals

All financial transactions on pg999 are handled through bKash, Nagad, and Rocket. Our payment process is fully secure and fast.

3.1 Deposit Rules

  • The minimum deposit amount is BDT 200.
  • Deposits are typically completed within 1 to 5 minutes.
  • Deposits must be made only from a mobile banking account registered in your own name.
  • Depositing through a third party is strictly prohibited.

3.2 Withdrawal Rules

  • The minimum withdrawal amount is BDT 300.
  • Withdrawals are typically processed within 5 to 30 minutes.
  • Withdrawals will only be sent to the mobile banking number used to make the deposit.
  • Account verification must be completed before a withdrawal can be processed.
  • Wagering requirements must be fulfilled before bonus funds can be withdrawn.

In the case of suspicious transactions, pg999 may temporarily place a hold on withdrawals for verification purposes. This is done to protect the security of your funds.

4. Bonuses & Promotions

Pg999 offers a wide range of bonuses and promotions. Each bonus comes with its own terms and conditions, which are detailed on the relevant promotion page.

4.1 General Bonus Terms

  • The Welcome Bonus is available to new members only and applies once per account.
  • Accepting a bonus may restrict withdrawals until the applicable wagering requirements have been met.
  • Bonus wagering requirements are generally 10x, though this may vary depending on the promotion.
  • Not all games may be available for play with bonus balance — a list of eligible games can be found on the promotions page.
  • Pg999 reserves the right to modify or cancel any bonus offer at any time without providing a reason.

4.2 Referral Bonus

  • The referral bonus will only apply once the referred person has successfully registered and made their first deposit.
  • Referral bonuses may be limited among members of the same household.
  • Bonuses will be voided in cases of fake or fraudulent referrals.

In any bonus-related dispute, pg999's decision is final. Please contact our support team for further information.

5. Gaming Rules

All games on pg999 are certified by internationally recognized RNG (Random Number Generator) standards. Every game outcome is completely random and cannot be influenced by anyone.

5.1 General Gaming Rules

  • Each game has its own rules, which are detailed within the game itself.
  • If a game is interrupted mid-round due to a technical error, the bet for that round will be refunded.
  • Once a bet is confirmed in Sports Betting, it cannot be changed or cancelled.
  • If a connection is lost during a live game, the outcome will be determined based on the data recorded on the server.

5.2 Technical Issues

  • Pg999 is not liable for any losses resulting from internet connection disruptions.
  • Some games may be temporarily unavailable during scheduled server maintenance.
  • In the case of a game provider's own technical error, that provider's policy will be followed.

6. Prohibited Activities

Pg999 is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited and may result in account closure and forfeiture of funds.

The following actions are strictly prohibited:

  • Providing false or inaccurate information on your account.
  • Abusing bonuses by creating multiple accounts.
  • Using software, bots, or automation tools to play games.
  • Using any technical means to influence or manipulate game outcomes.
  • Selling, renting, or transferring your account.
  • Using pg999 for money laundering or any illegal financial activity.
  • Disrespectful or abusive behavior toward other players or staff.
  • Attempting unauthorized access to pg999's systems or network.

Pg999 reserves the right to take legal action against anyone involved in any of the prohibited activities listed above.

7. Responsible Gaming

Pg999 believes gaming is a form of entertainment, not a source of income. We encourage all players to game responsibly.

  • Set a budget you can afford and stick to it.
  • Do not chase your losses by placing repeated bets.
  • Avoid playing while under the influence of alcohol or when under emotional stress.
  • To set up self-exclusion or deposit limits on your account, please contact our support team.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

8. Account Closure & Suspension

Pg999 reserves the right to temporarily suspend or permanently close an account under the following circumstances.

8.1 Grounds for Account Closure

  • Violation of any clause within these Terms & Conditions.
  • Failure to provide the required documents for account verification.
  • Detection of fraudulent or suspicious activity.
  • Extended inactivity (over 12 months).
  • At the user's own request.

8.2 Funds After Account Closure

  • For closures due to standard reasons, available funds will be returned to the registered payment method.
  • If an account is closed due to a rule violation, any funds earned from bonuses may be forfeited.
  • In cases of money laundering or fraud, all funds will be forfeited.

9. Privacy & Data Protection

Pg999 takes the protection of your personal information seriously. Our full data collection, use, and security policies are detailed in our separate Privacy Policy.

  • Your personal information is used solely for service delivery and legal compliance purposes.
  • Your information is never shared with third parties except where required by law.
  • All data is secured with 256-bit SSL encryption.
  • Contact our support team to request a review or deletion of your data.

For more details, visit our Privacy Policy Read.

10. Changes & Updates

Pg999 reserves the right to update these Terms & Conditions at any time. For significant changes, notice will be sent via email or posted on the platform.

  • Continued use of pg999 after any changes have been made will be considered acceptance of the updated terms.
  • Visit this page regularly to stay up to date with the latest changes.
  • If you object to any changes, please contact support before closing your account.

For any questions or complaints, please contact us at: [email protected]

Our Commitment

Pg999 operates on the principles of transparency, security, and fairness. These six pillars are what set our platform apart.

Clear & Simple Terms

The pg999 Terms & Conditions are written in plain, straightforward language. No hidden clauses, no traps. We believe every player has the right to know exactly where they stand.

Fair Gaming Guaranteed

All games are RNG certified, meaning every outcome is entirely random. Neither pg999 nor any third party can influence game results.

Maximum Fund Security

Your deposited funds are held in a separate, secured account. pg999 never uses player funds for operational expenses.

Fast Payment Guarantee

Eligible withdrawals on pg999 are processed within 30 minutes. Your winnings are sent without unnecessary delays or excuses.

24/7 Bangla Support

Pg999's Bangla-speaking support team is always available to help. Reach us anytime via live chat, WhatsApp, or email.

Responsible Gaming

Pg999 places responsible gaming at the top of its priorities. Self-exclusion, deposit limits, and cooling-off periods are available to all users.

Terms & Conditions FAQ

Here are answers to the most frequently asked questions about our Terms & Conditions.

No, pg999 allows only one account per person. Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited. If detected, all associated accounts will be closed and any bonuses will be forfeited.

Wagering means you must bet a specified multiple of the bonus amount before you can make a withdrawal. For example, with a 10x wagering requirement on a BDT 1,000 bonus, you would need to place a total of BDT 10,000 in bets before withdrawing. The wagering requirement for each bonus is clearly stated on the promotion page.

Withdrawals on pg999 are typically processed within 5 to 30 minutes. However, account verification is mandatory for your first withdrawal, which may take a little longer. Once verified, all future withdrawals will be processed quickly.

You can contact the pg999 support team at any time to request account closure. It is advisable to withdraw your available balance before closing your account. If you request self-exclusion, your account can be temporarily suspended for a specified period.

Yes, for significant changes pg999 will post a notice on the platform and send an email to your registered address. That said, we recommend checking this page regularly. The date of the latest update is always displayed at the top of the page.

Join pg999 Today

Read through our Terms & Conditions and join the pg999 family today. Welcome to the platform trusted by millions of players across Bangladesh.

100%
Welcome Bonus
BDT 200
Minimum Deposit
24/7
Bangla Support
বাংলা