Your personal information is completely safe at pg999. What we collect, how we use it, and how we keep it secure — it's all clearly laid out here.
All your data is protected with 256-bit SSL encryption.
Your privacy matters to us. By using the pg999 platform, you agree to this privacy policy. Please read the full policy carefully.
Pg999 (https://pg999.id) takes your privacy seriously. This privacy policy clearly explains what information we collect, why we collect it, how we use it, and how your data is kept safe.
Pg999's privacy policy is built in accordance with Bangladesh's applicable data protection laws and international standards. We believe every user has the right to know where their data goes and how it is used.
This policy applies to all pg999 services, websites, mobile apps, and other digital platforms. If anything is unclear, feel free to reach out to our support team.
pg999 never sells your data. Your information is used solely to provide you with a better service.
We collect various types of information while you use the pg999 platform. This data comes from two sources — what you provide directly and what is collected automatically as you use the platform.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name and date of birth | Identity verification and age confirmation | Yes |
| Mobile number | Account communication and payment | Yes |
| NID/Passport | KYC & Financial Security | Yes, on withdrawal |
| IP Address | Security and fraud prevention | Automatic |
| Gaming History | Service Improvement & Responsible Gaming | Automatic |
Pg999 uses collected data only for its stated purposes. Your information will not be used for anything else without your consent.
pg999 never sells or rents your information to third parties for marketing purposes.
Pg999 may share your information with third parties only in very limited circumstances and under strict conditions.
We have strict confidentiality agreements in place with every third party we share data with. They may not use this information for any purpose beyond what pg999 has authorized.
For international data transfers, pg999 always complies with applicable laws and regulations to ensure your information remains protected.
Pg999's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
You can disable non-essential cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some pg999 features.
Pg999 uses industry-leading technology to protect your data. Our security framework operates across multiple layers, so your information stays safe even if one layer is compromised.
pg999's server infrastructure operates in compliance with international cloud security standards.
As a pg999 user, you have the following rights over your own data. Contact our support team to exercise any of these rights.
You may request to see what information we hold about you.
You may request that any inaccurate or outdated information be updated.
Your data will be deleted unless there is a legal obligation to retain it.
You may object to the use of your data for specific purposes.
You may request to download your data or have it transferred elsewhere.
You may request that data processing be temporarily suspended under special circumstances.
pg999 will respond to rights requests within 30 business days of receipt. In some cases, data may not be fully deleted due to legal obligations.
Pg999 does not store your data indefinitely. Each type of data has a defined retention period based on legal requirements and business purposes.
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For as long as the account remains active |
| Financial Transaction Records | 7 Years (Legal Obligation) |
| KYC Documents | 5 years after account closure |
| Gaming Log | 3 Years |
| Support Conversations | 2 Years |
| Marketing preferences | Until consent is withdrawn |
Once the retention period expires, data is securely deleted or anonymized.
Pg999 is for users aged 18 and above only. We do not knowingly collect any information from minors.
pg999 is strictly prohibited for users under 18. Please ensure that minors in your household do not have access to this platform.
Pg999 may update this privacy policy when necessary. For significant changes, notice will be sent to your registered email or posted on the platform.
For any privacy-related questions or requests, contact us at: [email protected]
Why Choose pg999
Pg999 is more than a gaming platform — it's a trusted environment where your personal information is always secure.
Every transaction and piece of personal data on pg999 is protected with 256-bit SSL encryption, making it virtually impossible for hackers or third parties to access.
Pg999's KYC process is fully secure and confidential. Your ID information is used only for verification purposes and is stored in encrypted form.
Enable Two-Factor Authentication (2FA) on your pg999 account. An OTP is sent to your mobile at every login, so no one else can access your account.
Pg999 never sells your personal information to third parties. Your name, phone number, or email will never be passed to advertisers — that is our firm policy.
Pg999's advanced fraud detection system runs 24/7. If suspicious activity is detected, the account is secured immediately and the user is alerted.
For any requests regarding data correction, deletion, or exercising your rights, pg999's support team is always ready to help. We guarantee a response within 30 business days.
Frequently Asked Questions
Here are answers to the most frequently asked questions about your privacy.
Start playing safely
Read our privacy policy and join pg999 with confidence. Enjoy a safe and trusted gaming experience, just like millions of players across Bangladesh.